10 Ways to Change Your Workplace Communication Etiquette


Effective communication within teams provides a platform for collaboration and workplace productivity. For some years, organizations have leveraged email messaging and unique chat tools to engage employees for smoother workflows. 

As an employee or manager, you need to master the art of workplace communication. Here are ten ways to step up your game in everyday communications at work shared by a professional writing expert and write my essay for cheap from the DoMyEssay custom writing service for college students. Also read more about the good service essaypro reviews Read on!

Don’t Ignore Emails

It’s so easy to avoid notifications, but you shouldn’t make a habit of ignoring your colleague’s emails. The good news is that the sender cannot tell if you’ve seen the mail, which will give you more time to consider your reply.

Still, it’s unprofessional to leave work emails or chat messages unopened for days. Instead, you can make time during/after work hours to reply to all your emails.

If you get messages on workplace chat and can’t reply instantly, don’t open the message. If you open the message, acknowledge receipt and reply as soon as possible.

Use Mentions and Push Notifications Carefully

Some workplace chat tools like Slack offer options for direct or private messaging. It’s also possible to use mentions and push notifications to notify the person directly. 

Using a lot of mentions and push notifications can be annoying, especially in a public chat room. So, don’t abuse chat mentions. Use them only in essential office situations.

Don’t Criticize Anyone on Public Channels

Feedback is relevant for teamwork in the workplace, and chat rooms are convenient for providing helpful feedback. However, try not to criticize your colleague on public channels.

Difficult conversations can breed conflict, and it’s easy to misinterpret criticism or disagreement over chat. If you must provide constructive criticism, face-to-face communication is most effective.

Send Consolidated Messages

Team messaging should not disrupt the normal work process, so it’s crucial to compose messages professionally. Instead of sending a series of messages over chat, organize your complete message in a single chat box. You should also be on the lookout for colleagues in the “#nohello” club.

Why is this important? A consolidated message will ensure your teammate understands your point in one read, and they’ll most likely respond faster. 

This doesn’t mean your message should be too long, but structure it, so your receiver has all the information to provide a reply.

Know When to Use Emails

Workplace collaboration tools have made communication easier, but they’ve not replaced email messaging. As part of proper workplace etiquette, you should know when to write an email.

Email is better than other online messaging apps for reference purposes and sharing sensitive information. It’s also a better alternative for contacting colleagues who hardly respond on chat because they’re occupied with work.

Take Note of Cultural Differences

Consider cultural diversity among your teammates while adopting your language choice, tone, and conversation at work. If you work at a multinational company, people from other cultures can feel isolated when you use unfamiliar slang.

To handle cultural dynamics effectively, keep an open mind and use standard terms when discussing in video chat rooms or sending messages. Also, ask questions to clarify what you understand from the discussions.

Moreover, remote teams often collaborate over workplace chat, so everyone involved should consider cultural differences to build healthy relationships.

Keep the Tone Polite and Professional

Using the right tools isn’t enough. Being polite is an excellent way to maintain effective workplace communication. Be empathetic when setting the tone of your message, and consider how it’ll sound on the receiver’s end.

Begin your messages with a polite greeting and check in with your colleagues’ welfare before you state your request. 

Care for a professional tip? Avoid sarcasm and limit your sense of humor where serious discussions are being held.

Don’t Edit/Delete Messages After Getting a Response

Chat tools let you edit or delete your message after it’s sent, making it more convenient than emails. But it’s wrong to edit or delete your message after the receiver has responded.

Imagine you sent a message with inaccurate information. How can you fix this? To avoid confusion, send a new message containing accurate information and ask them to ignore the previous message.

Also, apply this if you’ve received a response before spotting your error, don’t delete the message. You could also append the edited message with a “UPD” tag to notify the recipient that you changed something.

Respect ‘Do Not Disturb’ Status

Sometimes, people turn on the ‘Do Not Disturb’ notification to avoid interruptions at work that come from chat notifications. You should encourage and respect their status and only reach out when there’s an open window.

It also applies to face-to-face communications – you knock on closed doors and wait till you’re asked to come in. It’s unprofessional to bombard your teammates with phone calls unsolicited.

Try to minimize communication after work hours, and in case of an emergency, you can send an email.

Avoid Too Many GIFs and Emojis

Using GIFs and emojis in office chat rooms can lighten the mood, but don’t overdo it. Yes, they make chat fun and engaging for everyone, but using it shouldn’t violate the work policy.

Instead, use stickers, GIFs, and emojis sparingly and watch how it affects your conversations. While some teams enjoy side jokes within conversations, others may find it distracting.

And most importantly, when sending private messages to your boss, don’t appear too casual by using emojis unless you’re sure they appreciate such. 


If you’ve never used workplace chat etiquette before, it’s a good time to start. Once you make this a habit, you’ll notice how communication with your colleagues will flow easily. 

For team managers, better communication will reduce clutter and distractions and promote employee engagement. So tell us, what rule are you starting with?

Written by Megan Taylor
Megan is a beauty expert who is passionate about all things makeup and glam! Her love for makeup has brought her to become a beauty pro at Glamour Garden Cosmetics.